Tech help, made simple.
Get help with business IT, pre-owned equipment, setup, and troubleshooting. Whether you're planning a project or working through a hardware question, start here.
Browse the support topics below.
What can we help with?
Choose a topic to find the right next step. Searching filters these topic cards instantly.
Request IT Support
Share details about an issue, installation, or ongoing technical need.
Start a requestEquipment & Orders
Understand listings, compatibility, order questions, and marketplace returns.
Equipment helpTroubleshooting
Start with safe checks for networks, servers, workstations and storage.
View guidesService Support
Explore the information needed to scope or prepare for an IT service.
How it worksFrequently Asked Questions
Find answers about equipment conditions, purchasing, and services.
Read FAQContact TigonTech
Have a general question? Email [email protected] or use our contact form.
Contact usNo matching topics. Try “equipment,” “network,” or “support,” or start a support request.
Quick answers.
Three common issues and where to go next.
Where is my equipment order?
Review your order on the marketplace where you purchased. Order tracking, payments and return requests are handled there.
Marketplace order help →My device is not working.
Check power and connections, document the symptoms, and avoid changing critical systems before a backup.
Start troubleshooting →I need an IT professional.
Describe your equipment, environment, and desired outcome so the project can be properly scoped.
Request assistance →Order support starts with your marketplace.
For payment, shipping, order cancellations or returns, start with the order details on eBay, Amazon or OfferUp. Specific seller policies and listing terms vary.
eBay and Amazon buttons currently lead to their main websites until TigonTech storefront URLs are supplied. OfferUp links directly to TigonTech's seller profile.
Tell us what is happening.
Organize your issue or project details with our support request form. An approved form or ticketing integration is still required before submissions can be delivered.
Open Support Request